Contact person for this position:
Our client, a leading Supermarket Group is urgently looking for the expertise of a Telesales Consultant with experience in the FMCG Industry.
We are looking for a well-spoken individual who is responsible for soliciting sales over the telephone.
Your responsibilities will include contacting potential customers, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
You need to have excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers’ needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers’ questions on the products.
- Meeting sales quotas.
- Grade 12
- Excellent communication skills.
- Excellent telephone étiquette
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress in soliciting customers.
Salary: R 9 000 Basic + Medical
|Salary||R 9 000 Basic + Medical|
|Contract Type||Full Time|