INTERNAL SALES

Full time
Cape Town, Killarney Gardens
Posted 3 weeks ago

REQUIREMENTS

Experience Sound knowledge of the Industrial Supplies Industry
Desirable Minimum of 2 years sales or telesales experience
Strong customer service background
Sound knowledge of the practical application of a sales department
Experience of building relationships with customers
Cross-discipline team working
Able to provide evidence of working in a target related environment
Can demonstrate the ability to go the extra mile, to exceed expectations
Track record of understanding how to reach and identify prospective customers

SKILLS AND ABILITIES
Excellent telephone manner
Excellent time management and personal organizational skills
Ability to work to deadlines
Ability to work closely to instructions
Excellent numeracy skills
Excellent communication skills
Strong attention to detail
Proficient at Microsoft Office
Proficient use of Excel
Telesales skills

PERSONAL QUALITIES
Flexibility
Team Player
Well presented
Professional
Enthusiastic
Flexible
Patient
Proactive
Punctual

DUTIES AND RESPONSIBILITIES
Support the External Sales Representatives
Maintain an agreed level of pro-active telephone contact with both existing and prospective customers
Effectively deal with telephone enquiries requesting quotations for products
Compiling information on the desired products including prices from external suppliers
Create quotations from tenders received
Ensure all quotations are followed up when necessary
Meet and exceed the agreed specific performance objectives
Ensure all orders received are entered into the Hansa system accurately
Ensure that the external sales team are kept informed of any developments relevant to their accounts
Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion

JOB SPECIFIC COMPETENCIES

  • Must have good communication skills
  • Knowledge in basic accounting and figures
  • Must be courteous to customers
  • Must be Computer Literate

Job Features

Job CategorySales and Marketing, Telesales
SalaryNeg.
Commencement dateASAP
LocationCape Town
Contract TypeFull Time

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