Cold Store Supervisor – Food Industry

Montague Gardens
Posted 4 weeks ago

Contact person for this position:

Amori Prinsloo


Our client is looking for the expertise of a Cold Store Supervisor to join their team.


To execute the cold store operations plan, supervise the cold store day-to-day operations, health & safety, compliance with food safety by investing in own personal development, and supervising direct reports.


  • Execute the cold store operations plan
  • Adhere to all the policies and procedures
  • Supervise the cold store day-to-day operations
  • Supervise direct reports
  • Supervise the health and safety of the cold store
  • Invest in own personal development
  • Compliance with food safety


  • Grade 12
  • Preferred: NQF level 5 Higher certificate in supply chain, and/or distribution logistics and/or commerce
  • Minimum: 3-5 years’ experience in a Supervisor role or similar within the food industry.
  • Preferred: More than 5 years’ experience in a supervisor role or similar within the food industry.


  • Understanding of the Health and Safety Act
  • Understanding of mobile racking operating functions
  • Basic technical understanding of equipment (material handling)
  • Understanding of basic maintenance
  • Knowledge of hazardous materials spills such as oil, acid, and product spills
  • Understanding of Warehouse and Food Safety Management Systems
  • Knowledge of proper handling and disposal of hazardous materials in accordance with DAFF regulations
  • Understanding of cold chain process and procedure requirements
  • Basic technical understanding of equipment (material handling)


  • Supervisory and Leadership skills
  • Inventory controls and proper stock management skills
  • Reporting skills
  • Picking system and procedure experience
  • MS Office on a basic level
  • Safety Management skills
  • Heavy Movement Equipment Maintenance
  • Keep focused under pressurised situations


  • Valid driver’s licence
  • Passed criminal checks



  • Provide input to the Cold Store operations plan when required.
  • Supervise and co-ordinate the loading and unloading of products and ensure the efficient handling of products thereby reducing damages.
  • Supervise all distribution services including receiving, storing, transporting, handling of damaged/returned products, maintenance, and administrative activities.
  • Supervise the administrative functions including issuing vouchers and invoices.
  • Supervise effective pallet control and the reduction of losses/breakage.
  • Supervise the efficient turnaround time of all deliveries and that service standards are met.
  • Assist with quarterly stock takes, when required.
  • Assist with stock queries and customer requirements (verify plant number on product or taking pictures for verification).
  • Provide management information (reports) and feedback to the Direct Manager on request.
  • Follow all food safety and quality compliance guidelines that have been communicated through training and/or documentation by the Food Safety and Quality department.


  • Do final check for all paperwork with drivers/customers and ensure that all products are properly counted and accounted for.
  • Supervise the orderly stacking of products daily.
  • Supervise the picking and staging of outbound products and ensure the highest possible levels of productivity are maintained daily.
  • Supervise that customer orders are picked correctly and dispatched in a timely fashion within cost levels daily.
  • Supervise the efficient operation and utilisation of all cold store equipment daily.
  • Supervise daily that all inbound (received) and outbound (dispatched) products are accurate and correspond with the relevant paperwork and are free of damage.
  • Supervise the efficient and safe operation of equipment daily.
  • Rotate products as and when required.
  • Assist in conducting cycle counts daily.
  • Maintain a clean, neat and orderly work area daily.
  • Attend all cold store meetings when required.
  • Supervise that products can be located effectively, update and maintain the product locator system.
  • Maintain and monitor the space layout and utilisation plan to meet prescribed cost, service and company standards.
  • Assist with the control and directing of all transportation into and out of the cold store when required.
  • Supervise and provide support and guidance for Picking Supervisor, ensuring that the correct cases and quantity are picked, loaded and dispatched.
  • Verify truck and product temperatures – ensuring Cold Chain is maintained ongoing.
  • Ensure paperwork is processed accurately and promptly.
  • Manage and control shrinkage.
  • Provide management information (reports) and feedback to the Direct Manager on request.


  • Supervise the safety of all personnel, equipment, and property daily.
  • 2Assist n maintaining the security of the cold store daily.
  • Report all work-related injuries of Employees immediately according to the Injury on Duty (IOD) process.
  • 4Ensure immediate medical attention are provided to an injured Employees when necessary.
  • Attend health & safety meetings when required
  • Submit health & safety minutes of the meeting to the direct manager after the meeting.
  • Supervise compliance with OSHA regulations ongoing:
  • Keep equipment and tools in designated areas
  • Schedule the cleaning of equipment
  • Supervise the cleaning of the cold store, restrooms, offices, and other areas,
  • Maintain strict rodent and pest control, and
  • Ensure compliance with the appropriate government regulations.
  • Follow up that checklists are being captured daily.
  • Ensure all staff adhere to the requirements of PPE.
  • Provide feedback and reports to the Direct Manager on request to guide the Health and Safety activities.


  • Follow all food safety and quality compliance guidelines that have been communicated through training and/or documentation by the Food Safety and Quality department.
  • Inform management should non-conforming products be identified such as broken boxes, damaged pallets, etc.
  • Ensuring Product dispatched and received as per the product temperature requirements as communicated through the training.
  • Ensuring operations is carried out in a food safe manner.
  • Ensuring product integrity is maintained while product is in possession at Sno-Link.
  • Ensure Appropriate and clean PPE is used throughout employ.
  • Ensure hygiene code of conduct is followed as stipulated by the company.


  • Provide input to the long, short- and medium-term manpower planning and provide Direct Manager with the necessary information.
  • Optimise direct report’s productivity by supervising and measuring their performance.
  • Provide ongoing feedback, instruction & development guidance to help others excel in their current or future responsibilities.
  • Provide input to ensure that direct reports are effectively recognised and rewarded in line with organisational practice and governance.
  • Share and transfer product, process, and systems knowledge to Direct Reports.
  • Ensure achievement of own performance objectives.
  • Ensure that all direct reports have signed position profiles, performance agreements/contracts and reviews by participating in profiling sessions and conducting performance agreements/contract and reviews for Direct Reports.
  • Put together action plans to address poor performance.
  • Ensure all direct reports are adequately trained.
  • Responsible for the overall management of the Employee Lifecyle:
  • Interview candidates/internal applications
  • Arrange for the onboarding of Employees
  • Discipline Employees where necessary (Human Resource) will facilitate the process and provide the necessary documentation and arrange for Disciplinary Hearings when required).

Area:  Montague Gardens

Salary:  R 20 000 – R 22 000 CTC

Job Features

Job CategoryFMCG
SalaryR 20 000 - R 22 000 CTC
Commencement dateASAP
LocationMontague Gardens
Contract TypeFull Time

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